MTA MEMBERS:

Provide customers with high quality and honest service

Work with integrity and adhere to MTA rules, by-laws and policies.

Ensure all business activities comply with relevant environmental laws and regulations.

Are a good employer, comply with employment laws, provide training and a safe working environment

Ensure all advertising is accurate and not misleading.

Ensure all business dealings meet industry best practice.

Always work to positively promote the interests of the MTA brand.

Maintain accurate and proper financial and legal records and carry out all business transactions in a professional manner.

Price goods and services fairly and avoid deceptive pricing- adhere to relevant consumer laws.

Respond to all customer enquiries and seek to resolve any complaints.